Last updated: [DATE]
Privacy Notice
This notice explains how The Pearl of Almería ("we", "us") collects and uses your personal information when you visit this website or contact us, and the rights you have over it.
Who we are
The data controller is [LEGAL COMPANY NAME], [company number, if applicable], registered at [REGISTERED ADDRESS]. You can contact us about privacy at [PRIVACY EMAIL ADDRESS].
What we collect
When you complete the enquiry form we collect:
- your name and email address
- your phone number and country, if you provide them
- the topic of your enquiry and anything you write in the message box
- the date and time of your enquiry and your IP address, which help us prevent spam
Please don't include sensitive information, such as health or financial details, in your message.
How and why we use it
| Purpose | Lawful basis |
|---|---|
| Replying to your enquiry and sending the updates you asked for | Your consent, and steps taken at your request before entering into a contract |
| Following up about The Pearl of Almería residency | Our legitimate interest in responding to people who have shown interest. You can ask us to stop at any time. |
| Keeping the website secure and filtering spam | Our legitimate interest in running a secure website |
We will only send you marketing emails about other offers if you have agreed to receive them, and every such email will include an easy way to unsubscribe.
Who we share it with
We do not sell your data. We share it only with:
- our website hosting and email providers, who process it on our behalf: [HOSTING PROVIDER NAME]
- our professional advisers, or authorities where the law requires it
If your data is transferred outside the UK or the EEA, we make sure appropriate safeguards are in place, such as standard contractual clauses.
Embedded content and fonts
This website uses Google Fonts. Your browser loads them from Google's servers, which shares your IP address with Google. The residence walkthrough video is hosted on YouTube. It loads only when you press play, using YouTube's privacy-enhanced mode (youtube-nocookie.com), and once playing it is subject to Google's privacy policy.
Cookies
This website does not set any cookies of its own, and we do not use analytics or advertising trackers. If you turn the background music on, your browser remembers that choice on your own device; it is not sent to us. If we add analytics in future, we will update this notice and ask for your consent where required.
How long we keep it
We keep enquiry details for up to [24 months] after our last contact with you, unless you become a resident, in which case we keep your records for as long as your residency agreement requires. After that we delete them securely.
Your rights
Under UK and EU data protection law (UK GDPR and EU GDPR) you have the right to:
- access the personal data we hold about you
- have inaccurate data corrected
- have your data deleted
- restrict or object to how we use it
- receive your data in a portable format
- withdraw your consent at any time. This doesn't affect anything we did before you withdrew it.
To use any of these rights, email [PRIVACY EMAIL ADDRESS]. We'll respond within one month.
Complaints
If you're unhappy with how we've handled your data, please contact us first. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk, 0303 123 1113) or, in Spain, to the Agencia Española de Protección de Datos (aepd.es).
Changes to this notice
We may update this notice from time to time. The date at the top shows when it was last changed.